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Technical Help Desk Representative

We are actively seeking a Technical Help Desk Representative at great company in the Montgomery area!

The Technical Help Desk Representative is responsible for the following:

  • Programing video systems remotely
  • Monitoring diagnostic software to resolve potential hardware issues
  • Provide guidance to company field technicians and customers
  • Audit system settings for accuracy.

Qualified candidates for this position meet the following requirements:

  • Must have great communication skills
  • Must have 3-5 years of PC troubleshooting experience and can demonstrate these skills.
  • Must be able to troubleshoot the Windows OS (Windows XP, Windows 7, and Windows 8).
  • Must be able to diagnose PC hardware related problems remotely and discuss with employees and customers.
  • Must have a basic knowledge of networking (i.e., program IP addresses, Subnet Masks, and Gateways).
  • Have the ability to set up and program CCTV DVRs, HVRs, and NDVRs.
  • Have the ability to set up and arrange various types of analog and IP based cameras.
  • Background in one or more of the following fields is a plus: video surveillance, networking, and computer repair.
  • Must have A + Certification

All offers of employment are contingent on a background check and drug test.

Pay range for this position is $16-18.

For consideration, select the apply button below and attach your resume for review!
Apply

Office/Professional: (334) 265‑4100
Industrial: (334) 265-0100